Should I expect a failed double-glazing unit to be replaced free of charge? House is five years old.
 

Still about 5 years left on the NHBC warranty. Does this automatically
mean that the window supplier will replace a faulty double-glazed
unit, in this case a patio door, without charge and without quibble?

MM

Should I expect a failed double-glazing unit to be replaced free of charge? House is five years old.
 

Owain wrote:

On 18 Nov, 09:39, MM wrote:
Still about 5 years left on the NHBC warranty. Does this automatically
mean that the window supplier will replace a faulty double-glazed
unit, in this case a patio door, without charge and without quibble?

No.

The 10 year warranty is structural. Other things are I think 3 years.

OTOH, was there a warranty specifically for the windows? My DG
replacement windows are covered for 10 years.

Chris
--
Chris J Dixon Nottingham UK


Have dancing shoes, will ceilidh.

Should I expect a failed double-glazing unit to be replaced free of charge? House is five years old.
 

On Wed, 18 Nov 2009 09:59:37 GMT, Chris J Dixon wrote:

OTOH, was there a warranty specifically for the windows? My DG
replacement windows are covered for 10 years.

Which may have a condition of annual, signed off, maintenace being
performed.

--
Cheers
Dave.

Should I expect a failed double-glazing unit to be replaced free of charge? House is five years old.
 

Dave Liquorice wrote:

On Wed, 18 Nov 2009 09:59:37 GMT, Chris J Dixon wrote:

OTOH, was there a warranty specifically for the windows? My DG
replacement windows are covered for 10 years.

Which may have a condition of annual, signed off, maintenace being
performed.

They happily replaced a catch, and a unit where the glass
separator had moved, after 8 years. No quibble at all.

Chris
--
Chris J Dixon Nottingham UK


Have dancing shoes, will ceilidh.

Should I expect a failed double-glazing unit to be replaced free of charge? House is five years old.
 

In article ,
Chris J Dixon writes:
Owain wrote:

On 18 Nov, 09:39, MM wrote:
Still about 5 years left on the NHBC warranty. Does this automatically
mean that the window supplier will replace a faulty double-glazed
unit, in this case a patio door, without charge and without quibble?

No.

The 10 year warranty is structural. Other things are I think 3 years.

OTOH, was there a warranty specifically for the windows? My DG
replacement windows are covered for 10 years.

That's common for retrofitted windows, due to competition.
It's not a consideration for new builds, where the building
materials purchaser will not be owning/living in the property,
and will therefore prefer a cheaper deal without a long guarantee.

--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]

Should I expect a failed double-glazing unit to be replaced free of charge? House is five years old.
 

"MM" wrote in message
...
Still about 5 years left on the NHBC warranty. Does this automatically
mean that the window supplier will replace a faulty double-glazed
unit, in this case a patio door, without charge and without quibble?

MM

*READ YOUR WARRANTY* No one else has a copy of it so can not advise you.
Are you genuinely thick - or maybe not able to think for yourself or use any
common sense?
It's like me posting to the world to ask if they think I should turn the
heating up a bit?
How on earth would they know. I know schools don't teach much due to the
lack of good
teachers, but do try to think for yourself.

Should I expect a failed double-glazing unit to be replaced free of charge? House is five years old.
 

"Roger" wrote in message
...



I know schools don't teach much due to the
lack of good
teachers, but do try to think for yourself.



Which school did you go to Rodger?

Adam

Should I expect a failed double-glazing unit to be replaced free of charge? House is five years old.
 

"ARWadsworth" wrote in message
. ..

"Roger" wrote in message
...



I know schools don't teach much due to the
lack of good
teachers, but do try to think for yourself.



Which school did you go to Rodger?

bet it has the word 'special' in it.

Should I expect a failed double-glazing unit to be replaced free of charge? House is five years old.
 

Roger wrote:
"MM" wrote in message
...
Still about 5 years left on the NHBC warranty. Does this
automatically mean that the window supplier will replace a faulty
double-glazed unit, in this case a patio door, without charge and
without quibble? MM

*READ YOUR WARRANTY* No one else has a copy of it so can not advise
you. Are you genuinely thick - or maybe not able to think for
yourself or use any common sense?
It's like me posting to the world to ask if they think I should turn
the heating up a bit?
How on earth would they know. I know schools don't teach much due to
the lack of good
teachers, but do try to think for yourself.

Indeed, otherwise you might end up being a sad ****wit like Roger.


--
Dave - The Medway Handyman
www.medwayhandyman.co.uk

Should I expect a failed double-glazing unit to be replaced free of charge? House is five years old.
 

In message , The Medway
Handyman writes
Roger wrote:
"MM" wrote in message
...
Still about 5 years left on the NHBC warranty. Does this
automatically mean that the window supplier will replace a faulty
double-glazed unit, in this case a patio door, without charge and
without quibble? MM

*READ YOUR WARRANTY* No one else has a copy of it so can not advise
you. Are you genuinely thick - or maybe not able to think for
yourself or use any common sense?
It's like me posting to the world to ask if they think I should turn
the heating up a bit?
How on earth would they know. I know schools don't teach much due to
the lack of good
teachers, but do try to think for yourself.

Indeed, otherwise you might end up being a sad ****wit like Roger.


He is

--
geoff

Should I expect a failed double-glazing unit to be replaced freeof charge? House is five years old.
 

On 18 Nov, 18:45, "Roger" wrote:
"MM" wrote in message

...

Still about 5 years left on the NHBC warranty. Does this automatically
mean that the window supplier will replace a faulty double-glazed
unit, in this case a patio door, without charge and without quibble?

MM

*READ YOUR WARRANTY* *No one else has a copy of it so can not advise you.
Are you genuinely thick - or maybe not able to think for yourself or use any
common sense?
It's like me posting to the world to ask if they think I should turn the
heating up a bit?
How on earth would they know. *I know schools don't teach much due to the
lack of good
teachers, but do try to think for yourself.

I think Roger has a point - he just needs to stick it up his backside!
When I went to school Rog, our teachers taught us manners and
helpfulness, patience and understanding. I realise your school was
probably very 'special' (as you mum no doubt told you) and may have
been 'Approved' by HM the Queen - or at least her Government, but not
everyone is as 'wise' and 'savvy' as you evidently are...must be a
blissful place, the world of Rog!

To the original poster most sealed unit have a guaranteed life of 10
years, some 15. Your warranty (if like mine - take note Rog) may not
specifically mention the glass units as such but if they are saying a
10 years warranty on failure they mean the glass as much as the frame
- sue the buggers if neceesar because those glass panels are the most
expensive part of the window!

Or you could use Roger's technique and throw a crap teacher at the
company's MD - who's probably wondering if he should turn the office
heating up eh Rog?