Double Glazing Quote Problem
"John" wrote in message
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"RedOnRed" wrote in message
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Just wondering if this has happened to anyone else...
Two weeks before our double glazing is due to be installed they've just
told us that they can't actually do it for the price that we signed a
contract for 2 months ago. They're now saying that they need an extra
£746 to do the job. The reason being for something that they openly admit
to having not costed up.
Apparently this is a fairly common occurence with double glazing sales.
The company we're dealing claim it's only the second time they've had to
do it.
I have sort legal advice and have been told that they're plainly in
breach of contract, but the installer claims that in their T&C's "the
price is subject to a survey". However, the survey was done at the time
of signing the contract.
Although they're very apollogetic and have offered to refund our
deposit - it's all very annoying and a matter of budgets and principles.
Dunno where you live but if it's near Preston, Lancashire, dump this lot
and go to Sharbeck Windows. They're just a two-man firm who've been in
business since 1978. They're listed in Yellow Pages but they don't
actually advertise anywhere as they don't need to - they get all their
work through word-of-mouth, personal recommendations from their satisfied
customers (and yes, I'm one of them - no affiliation other than that).
John.
Sounds good.
Do you think they'd travel 150 miles down to Milton Keynes?
I could put them up in a nice posh Travel Lodge.
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