On Wed, 12 Oct 2005 15:58:48 +0100, RedOnRed wrote:

Just wondering if this has happened to anyone else...

I should imagine it has and proably fairly often by this company,
dispite what they say. I bet there are many people who would just buy
the sob story and pay the "increase".

I have sort legal advice and have been told that they're plainly in
breach of contract, but the installer claims that in their T&C's
"the price is subject to a survey". However, the survey was done at
the time of signing the contract.

Stand your ground. IANAL but I agree with that advice they are in
breach of contract. I doubt you can force them to install at the
contracted price and would you want to let such doubtful people into
your home?

If you still want to go ahead I'd get detailed, written, information
about what they have failed to cost up and compare it very closely
with the quote in the contract. I'd then make 110% sure that that
missing cost actually appeared or the work done.

Personally I'd have a word with the local trading standards office and
see if the company has any "history". If so get my deposit back and
make a formal complaint to the TSO and name and shame as much as
possible (legally of course).

it's all very annoying and a matter of budgets and principles.

Quite they are hoping that after a 2 month wait and 2 weeks to go
you'll say oh begger it I'll pay. Rather than go through all the sales
pitch, hassel and wait involved in starting again with another
company.

--
Cheers
Dave. pam is missing e-mail