"John Rumm" wrote in message
...
Mary Fisher wrote:

And the entries will be run not only by public-spirited people, but by
contractors on minimum wage - maybe some offshour outsourced workers
too - whose immediate goals are about meeting their supervisor-set
targets on 'number of cases dealt with per hour', because that's easy to
measure; while 'accuracy', 'quality', 'right first time' are harder to
measure - so aren't in most data-entry shops.


Will they? You know that? How?

Because big IT projects of this nature are only procured by government and
not run by it. They will accept tenders for the work from the usual
suspects. They will award contracts for the one with the most convincing
pitch (big buzzwords, snazzy sounding high tech stuff that must be really
good because it says so), and with the lowest price (as they always do).

In that case perhaps the more responsible companies should use the same
temptations ...

Mary