Subject: Don't you love Focus?

Wanted - grommets for back boxes.

Found - a single remaining bag on the shelf at Focus.

But - bag had previously been opened and is missing two grommets - only 8
not 10.

So - asked for discount at till.

Was offered - 10%

Pointed out - that 20% of the contents were missing.

Told - they can only offer 10% due to head office.

Walked out.

Rang - head office and was told they could offer what they wanted.

Greedy incompetent gits. I didn't even ask for a discount beyond the number
missing. OK, I know this is a tiny annoyance but it is the attitude
problem. WTF should I pay *more* per grommet because they have only have an
opened pack?

Now off chest.

--
Rod



You actually found the item you wanted, albeit not up to scratch? I'd have
killed for that!
"Home is the place where, if you have to go there, they have to let you in"