On 8 Jan 2005 21:27:37 GMT, Rod Hewitt wrote:

Wanted - grommets for back boxes.

Found - a single remaining bag on the shelf at Focus.

But - bag had previously been opened and is missing two grommets - only 8
not 10.

So - asked for discount at till.

Was offered - 10%

Pointed out - that 20% of the contents were missing.

Told - they can only offer 10% due to head office.

Walked out.

Rang - head office and was told they could offer what they wanted.

Greedy incompetent gits. I didn't even ask for a discount beyond the number
missing. OK, I know this is a tiny annoyance but it is the attitude
problem. WTF should I pay *more* per grommet because they have only have an
opened pack?


If I ruled the world I would have offered the short package at 50% off
or FOC if bought alongside the other bits you need to do the job.

But I don't.

DG