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Tbone Dano
 
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Default Mini Max and an AMAZING story of customer service

Well, to answer your question as to why I decided to go with the new
table, basically, I did have some initial concern which after awhile
was lessened. Though, it's one of those things where I was still
asking myself if I should do something about it or not. When they
offered to send me a flatter table, I decided to deal with the
momentary trouble of changing the table out (which I'm not necessarily
looking forward to doing), since with the flatter table, I'll know
that if anything's amiss in my cutting, it's gonna be operator error!
(Which would probably be most likely anyway!) Basically, since they
offered, and I had enough original concern to post something about it,
I decided to take them up on their offer.

"Mike in Mystic" wrote in message ...
That's a great story. I had a similar experience with Lee Valley regarding
a part that I had screwed up during an install, and Robin Lee saw my post,
figured out who I was and sent me the part. He did email me first and I
told him that it was my fault and don't worry about it. He sent the part
anyway hehe.

So, one question - if the table you have was satisfactory to you, and within
the Mini Max specs, why did you accept the new table? Seems like a lot of
work to replace the table for not a lot of benefit. Just my opinion.

Thanks for the story, I'll definitely keep MM in mind when I'm able to
afford an upgrade to my bandsaw.

Mike