DIYbanter - View Single Post

Peter[_14_]

On 3/26/2010 11:07 PM, wrote:
Verizion has stopped upgrading to FIOS near nationwide, the service is
hermoraging red ink.

They are investing all their money in wireless internet.

The wireless side has far better customer service......
Not here in the DC metro area. We still get 3-6 pieces of unsolicited "junk"
mail each week inviting us to subscribe to FIOS.

We have had Verizon copper telephone service since 1987 (I believe) and upgraded
to DSL 2 years ago. Our service has been flawless. When we first got DSL the
modem/router they provided would not synchronize and with very little persuasion
we had a tech make a home visit, evaluate the problem, install a splitter in the
basement, hook up DSL service to the room where the modem was located, and
install a DSL/phone double receptacle in place of the old single phone
receptacle. He then hung around to make sure that I could register my service,
and when that didn't go smoothly, he sat at my keyboard, got on the phone with
his office, and 10 minutes later I was registered and up and running. No
charge! And, 100% reliable DSL and phone service since then. We must be one of
the very lucky few.