In message , The Medway
Handyman writes
Went to B&Q this arvo to buy a 4m x 1m roll of willow screening. I'd seen
it in the Wickes book for £19.49, but was 5 miles from the nearest Wickes.

Label on the shelf said £26.98 so I thought I'd try their price promise.
Droid asked for proof it was cheaper at Wickes. Got Wickes book from van.

Description in the Wickes book was; "Willow Screen 4m x 1m".
Description on the B&Q label was; "Willow Screen 4m x 1m".

Droid claimed it wasn't the same product because it wasn't the same make.

I enquired how many types of willow screen there were. Blank look. I asked
how it was different; "this is B&Q Willow Screening & that is Wickes Willow
Screening".
FWIW, I went through the same sort of process in the other direction
when trying to get Wickes to price match the Onduline I just bought. I
suppose I was being a bit cheeky because B&Q only stock some other
-duline, but What happened was this:

Droid (always pleasant in Wickes, I have to say) said have to speak to a
manager.
Manager came over and stood beneath the price promise sign. Said "We
have to see a receipt for the identical material from B&Q". I said "But
I want to buy it from you". He said " Without a receipt or a signed
statement from B&Q of the price, we can't reduce the price".

As B&Q didn't have quite enough sheets anyway, I gave up. The difference
wasn't huge anyway, but all their price promise has achieved is to make
me more wary of their prices. I went elsewhere for the fittings, bolts,
screws, washers I needed.

--
Bill